Cheryl Hughey

Published on September 27, 2017

Managing Director Culture, Southwest Airlines | USA

Cheryl Hughey

In her 37 years at Southwest, Cheryl Hughey has shown an unmistakable enthusiasm for engaging with employees and a passion for recognizing their noteworthy efforts. She led the Culture Services Team, responsible for preservation, recognition, appreciation and celebration of Southwest’s more than 50,000 employees. For the past six years Hughey has led the Culture Services Department, which includes supporting culture initiatives across the system, providing guidance to Southwest’s Companywide Culture Committee, and leading the charge to foster ownership of the Southwest culture within a rapidly growing employee base.

Joining Southwest Airlines on the front line as a Reservation Sales Agent in 1980, Hughey has moved throughout the company in various operational and leadership positions, from working in and leading Customer Service in many locations to overseeing the Leadership Training and Onboarding program in the People Department. The diversity of roles uniquely qualifies Hughey to lead Southwest’s efforts in fostering and promoting its culture across the company.


Cheryl Hughey will participate on the Panel Discussion focused on Workers in Atypical Environments: “Keeping Workers Connected When the Office is Outer Space” that will take place on October 16 at 4:15 pm London Time.

View the other speakers of the 2017 Quality of Life Conference.